VIP Precise Shipping and Return Policy

VIP Precise Return & Refund Policy

Thank you for shopping at VIP Health and Laser!

Our company is working hard to ensure our customer’s safety and happiness!

To ensure VIP Health and Laser customers safety it’s important to remind you that unfortunately we are unable to receive returned items due to the nature of VIP Precise products.

Please see below for more information on our Return & Refund Policy.

All product sales are final; any defective or damaged products are covered under our 15-day guarantee. This policy which allows a 100% money back when receiving a damaged or defective item by returning it within 15 days from the day you received your product. Please contact us at admin@viphealthandlaser.com immediately with your order number and one to three photos of your product if you received a damaged or defective item, and we’ll be more than happy to help you. The refund will qualify according to the company’s return and refund policy.

If you love your VIP Precise and still want your product instead of a refund, we will send you a replacement of the product that is damaged or defective.

If you are not satisfied with your purchase experience any of the items that will be returned must be unopened and in the original package, we cannot accept returns of opened products for the safety of everyone.

The product won’t qualify for refund if-

– It’s been more than 15 calendar days from the date of receipt, unfortunately we can no longer offer a refund or replacement as it’s the company’s policy.

– It’s been over 15 calendar days since date of receipt and the product is damaged or missing.

– If the product was damaged by a third party (damaged during transit in hands of the post office, damaged by leaving the package in bad weather, damaged by animals or any person who has access to your mailbox). We work hard to make sure every kit is sent in the original plastic wrap and with the right sterilization we can’t guarantee a refund for a product that was damaged by any of the above.

The product can qualify for a refund if the plastic syringe arrives broken.

The company offers no reimbursement for return shipping.

Shipping and Cancellation Policy

Orders are processed within 2-3 business days and depending on stock of items shipping may vary between 3-7 days. We don’t ship products on the weekend. We use USPS and their delivery may take 7-12 days. Once the package is in the possession of the carrier, their delays or timeline is out of the control of VIP Health and Laser. VIP Health and Laser is also not responsible for fail of delivery from USPS and refunds won’t qualify in this case. If you realize that your package wasn’t delivered, please contact us at admin@viphealthandlaser.com for further assistance.

If you decide to cancel your order after purchase, we understand and thank you for your interest in our product. We’re here to help! Cancellations will be accommodated if the order has not yet been packed or shipped, please contact us immediately for order cancellation.

If you have any questions, please contact us at admin@viphealthandlaser.com

Thank you and stay safe.